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Communicating Effectively

1 Day Workshop

This workshop covers the basic essentials required to communicate effectively in the workplace.
Understanding how and why communication goes wrong, listening and questioning skills, building rapport with others are designed to support team members to be a better communicator within the workplace.

Workshop topics include:

  • Effective and ineffective communication
  • Questions
  • Tone and Body Language
  • Rapport
  • Checking understanding

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Assertiveness Skills
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All our workshops are fun, interactive and full of activities, self assessment questionnaires, individual and group work to maximise your learning experience. Everyone takes away an action plan to implement in the workplace. Our highly experienced and friendly trainers tailor the day to the group training objectives and needs of the organisation.

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