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Managing Difficult People

1 Day Workshop

One of the most daunting tasks for any Leader is to respond to poor performance or inappropriate behaviour in the workplace. This workshop provides some basic tools and techniques to enable delegates to deal with performance issues in a positive way, with a focus on one to ones, setting performance targets and providing regular feedback.

Workshop topics include:

  • What is poor performance/inappropriate behaviour
  • Steps to performance management meetings
  • Setting goals and monitoring performance
  • Feedback
  • Difficult or different?
  • Action Plan to implement in the workplace

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Managing Difficult People
Contact Training4Fusion

All our workshops are fun, interactive and full of activities, self assessment questionnaires, individual and group work to maximise your learning experience. Everyone takes away an action plan to implement in the workplace. Our highly experienced and friendly trainers tailor the day to the group training objectives and needs of the organisation.

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