1 Day Workshop
The ability to solve problems quickly and effectively is undeniably a key skill for supervisors, team leaders and others tasked with improving business performance. This workshop introduces tried and tested approaches to resolving problems and decision making.
Workshop topics include:
- Why problem-solving often goes wrong
- The problem-solving process - key steps
- Gathering, analysing and interpreting facts
- Establishing the root cause of a problem
- Making a decision - tools and techniques
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