1 Day Workshop

One of the most daunting tasks for any Leader is to respond to poor performance or inappropriate behaviour in the workplace. This workshop provides some basic tools and techniques to enable delegates to deal with performance issues through coaching, with a focus on one to ones, setting performance targets and providing regular constructive feedback.


Workshop Topics include:

• People and Performance issues we need to manage
  
• Diagnosing poor performance
  
• The role of coaching in managing performance
  
• Setting goals and milestones
  
• Powerful coaching questions
  
• Feedback and monitoring of performance